We offer a 1-year warranty on all of our full priced products and a 14-day money back guarantee on all full priced items. Final sale items are non-refundable or warranted. If you are not completely satisfied, you may return your items within 14 days for a complete refund, not including the shipping cost, and a £6 restocking fee (which is deducted from refund).
To return your order, please follow these steps:
- Email info@7amenfant.com to request an RMA number (Return Merchandise Authorization)
- Indicate your order # and the item(s) you would like to return
- Forward your order confirmation, and provide images of unused product and tags
- Why you are returning the products
Please note the following:
- All items must be returned in its original condition, never used, with all tags attached and original packaging.
- Customers are responsible for all return shipping charges. Once your return is processed, you will receive a refund for the amount paid for the returned item(s) back to the original method of payment.
- Returns can only be processed for items purchased from 7amenfant.com. Items purchased through independent retailers must be returned to the original retail location. Products purchased at store or through an online retailer (not 7amenfant.com) are subject to the respective return and refund policy of the original purchase location.
- Merchandise ending in .99 is FINAL SALE and cannot be exchanged, returned, credited or warranted.
- Items without a Return Merchandise Authorization will not be accepted.